Care Coordinator
Oncology and/or medical assistant experience preferred
Onsite but able to convert remote based on attendance and performance
Pay: $40k-$55k
*Description*
One of only 57 NCI-designated Comprehensive Cancer Centers in the U.S., is dedicated to the prevention and cure of cancer through cutting-edge research and patient care. Every role contributes meaningfully to saving lives and advancing treatment. Amid a 27% year-over-year growth strategy, it is expanding its reach-including through virtual care. The Virtual Care Coordinator (VCC) plays a critical role as the face of telemedicine, guiding patients through their first steps in accessing virtual oncology services. VCCs collect patient information, coordinate with clinics, and educate patients to ensure a smooth registration and care experience. Success in this role requires exceptional customer service and a strong patient-first mindset.
*Additional Skills & Qualifications*
Responsibilities:
-Performs Technical Support and Coordination to Virtual Care Patients and Caregivers
-Communicate proficiently and effectively with patients and caregivers demonstrating knowledge and digital literacy.
-Troubleshoot, assess technical challenges, and assist with download of virtual health client on a variety of devices (such as computers and mobile devices)
-Provide detailed, step-by-step technical support and ensure they can successfully navigate and utilize the virtual health portfolio of services.
- Assess situations to provide appropriate technical and process solutions for patients and caregivers
- Facilitates Patient Flow: Reviews records, assists with patient consent, initial patient screening and virtual health visits.
-Prepare and maintain registration information.
-Troubleshoot and assist patients to ensure a successful connection.
*Job Type & Location*
This is a Permanent position based out of Tampa, FL.
*Pay and Benefits*
The pay range for this position is $40000.00 - $55000.00/yr.
will send to candidates when interviewing
*Workplace Type*
This is a fully onsite position in Tampa,FL.
*Application Deadline*
This position is anticipated to close on Nov 14, 2025.
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