Live Chat Representative Job at TEC Accutite, South San Francisco, CA

QmJzRFhLUm51UjkvMVlGR0Q5VWxpOUl0N1E9PQ==
  • TEC Accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.

We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

Essen Health Care

Cardiologist Non-Invasive Job at Essen Health Care

Job Description As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model...

Papillon Helicopters

Helicopter Line Pilot at Papillon Helicopters Job at Papillon Helicopters

 ...Basic computer skills required Requirements and Experience Must meet Commercial Part 135 and TOPS minimums: 1000 hours PIC Helicopter; 100 hours cross-country; 25 hours night cross-country. No previous turbine time is required. Applicants will be required to work... 

Holy Cross Health Fl

Physician Recruitment Sourcing Specialist Job at Holy Cross Health Fl

 ...first day of work. Retirement savings program with employer matching. About the Role Under the direction of the Physician Recruitment Lead, undertakes administrative activities related to physician recruitment and onboarding of physicians as well as producing... 

Labcorp

Medical Technologist I (2nd Shift) Job at Labcorp

 ...troubleshooting, specimen handling, and documentation to support diagnostics and patient care. The role requires a bachelors degree in medical technology or related life sciences, with relevant training or experience in laboratory testing. **$7,500 Sign-on Bonus** Labcorp... 

Vista Staffing

Locum Tenens Nurse Practitioner - Oncology Job at Vista Staffing

 ...Job Description Vista Staffing is seeking a Nurse Practitioner Oncology for a locum tenens job in North West, North Dakota. Job Description & Requirements Specialty: Oncology Discipline: Nurse Practitioner Duration: 13 weeks Employment Type: Locum...