Job Description

Job Description

Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks. Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success.

At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

We are looking for a Front Desk Clerk to join our team! at Hilton Vacation Club, Bent Creek Golf Village in Gatlinburg, TN. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

OPEN HOUSE INTERVIEWS – Check out our wonderful resort and meet our team!

When: Every Thursday and Friday
Time: 10am to 2pm
Location: 3919 East Parkway, Gatlinburg, TN 37738 

Why do Team Members Like Working for us:

• Positive team environment.
• Recognition Programs and Rewards
• Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates
• Employee Assistance Program.
• 401(k) program with company match.
• Paid time off and Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And much more!

 
What will I be doing:

• Greets guests and owners on arrival. 
• Check in/out guests. 
• Generates folio and collects payments. 
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. 
• Answering phones and directing calls. 
• Other duties as assigned. 

Job Details

• Full-time, year-round. 
• 2:30 pm to 11 pm. 

What are we looking for:

• No experience is required – we will teach you everything you need to know! 
• A professional demeanor.
• Basic computer skills.
• Proficient English language, both verbally and in writing.
• Open and flexible availability, including weekends and holidays
• Ability to multi-task responsibilities and prioritize. 
• Ability to stand for prolonged periods of time

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will I be doing:

• Greets guests and owners on arrival. 
• Check in/out guests. 
• Generates folio and collects payments. 
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. 
• Answering phones and directing calls. 
• Other duties as assigned

  What are we looking for:

• No experience is required – we will teach you everything you need to know! 
• A professional demeanor.
• Basic computer skills.
• Proficient English language, both verbally and in writing.
• Open and flexible availability, including weekends and holidays
• Ability to multi-task responsibilities and prioritize. 
• Ability to stand for prolonged periods of time
  
   

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